Did you ever put a lot of time and effort and energy into a presentation, leave thinking you did a fantastic job, knowing the job was yours? Only you don’t get the job. And you are really surprised because you thought it went really well. Makes you think a little.
We have friends that bought a lot. And he was going to build a house for the family on that lot because “how hard can it be?” In theory, not that hard. Plumbers, electricians, carpenters, oh and materials and roofers, and well you get the idea. In reality, every day is a new set of challenges. That lot sat vacant for more than 3 years and then they sold it, never planted a shovel in the dirt. They couldn’t even get past the planning and permitting stage. Maybe its not so easy.
We price more jobs than we get. That’s a fact of this business. While we are willing to work with homeowners to get the budget where they want or need it to be – we also draw a line in the sand. That line involves the ability to deliver a QUALITY product within an agreed upon price. If we cannot delivery quality, we will not take the job. We will work with you and make suggestions and help you find ways to trim that budget – but we absolutely will not cut corners. We will thank you very much and wish you luck but we will not compromise on the quality of our product. Sometimes it is not that a job cannot be done for less – maybe WE just cannot do it for less. Maybe someone else has a better vendor in some area and can get better pricing and pass that on to a homeowner. We always wish folks well and move on.
In the last 6 months 2 separate people have come back to us. Jobs we priced last year, we did not get and moved on. One never started their project at all, the other got about 30% through and knew it was not going the way that it should. Those folks paid that GC up to date and then called us back. The other couple offered us the opportunity to meet the other contractors bid – we knew we couldn’t get the project done right in that budget, we declined.
They both reached out to see what we thought about their job now. That one that was already started we took over about 6 weeks ago and had to re-do and un-do some aspects but it is back on track, the other is still up in the air as the homeowners make some decisions, maybe revise their scope. Because we still will not cross that line. We will delivery quality, that is a non-negotiable. We all want a bargain. A bargain does not always mean the lowest price but it always means the best quality product for the lowest possible price.
Craftsmanship matters. Doing the job right matters. The budget matters. But that budget does not matter at the expense of quality.
Building the best possible project for the lowest possible price – that is the bottom line.
Because it really is that easy.